Processing time:1-5 business day
Estimated delivery:5-14 business day（US）
Estimated delivery:10-25 business days（Other countries）
TO TRACK YOUR ORDER, YOU CAN VISIT HERE OR DIRECTLY AT THE COURIER'S WEBSITE
In order to facilitate the entire shipping and to ensure that you will receive the item in time, please provide us with your full address, including city, state, and region if applicable.
AFTER YOU'VE PURCHASED
When Will My Order Be Processed?
We want to make sure you get your items as quickly as possible. When ordering please make sure you select the correct model and color because we cannot modify your orders. Modifications or cancellations cannot be made once the order is in the system.
When your order has been placed and confirmed, you will be taken to a confirmation page which includes your order details, including your order number. You will also be sent a confirmation email with a link to this page. A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. If you cannot find the shipping confirmation email, you can also go back to the order confirmation page and your tracking number will be listed there
As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if the order has been tagged as a return to sender or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Order inquiry and customer service: firstname.lastname@example.org